Job Description:
As a Sales Engineer, you’ll combine technical knowledge with sales skills. The balance depends on the level of technical knowledge and understanding you’ll need to sell the product you’re offering and to respond to clients’ queries.
You clients will usually be technical staff from non-retail organizations, such as factories, public utilities, local authorities and hospitals.
Duties and responsibilities
To ensure your clients’ and your own company’s needs are met, you’ll coordinate regularly with other sales personnel, and colleagues from other departments such as research and development, design, purchasing and production, and senior company managers.
Your day-to-day tasks are likely to involve:
- Searching for new clients who could benefit from your products in a designated region
- Establishing new, and maintaining existing, relationships with customers
- Managing customer requirements
- Persuading clients that a product or service will best satisfy their needs
- Calculating client quotations
- Negotiating tender and contract terms
- Negotiating and closing sales by agreeing terms and conditions
- Offering after-sales support services
- Administering client accounts
- Analyzing costs and sales
- Preparing reports for head office
- Meeting regular sales targets
- Recording and maintaining client contact data
- coordinating sales projects
- Supporting marketing by attending trade shows, conferences and other marketing events
- Making technical presentations and demonstrating how a product will meet client needs
- Providing pre-sales technical assistance and product education
- Coordinate with other members of the sales team and other technical experts
- Solving client problems
- Helping in the design of custom-made products
- Providing training and producing support material for the sales team
Technical Skills:
- A solid technical background
- good business sense
- Team Working ability
- The ability to build relationships with clients quickly
- Analytical and problem-solving skills
- Resilience and tenacity
- Independence
Education:
Bachelor degree in computer science or related field
working experience of software sales
Personal Skills:
- A solid technical background
- good business sense
- Team Working ability
- The ability to build relationships with clients quickly
- Analytical and problem-solving skills
- Resilience and tenacity
- Independence